Account Services
Become an expert in building and analysing campaigns in the Engaging Networks platform.
Ready to set your clients up for even more success? Get started with the Account Services training and get your agency accredited today.
Now you can maximize your impact in the Engaging Networks platform for even more wins.
What's In It For Our Agency?
Visibility To Our Clients
Passing an accreditation course means we can list you in our partner directory and start recommending you to clients. Your agency will also be eligible to participate in co-marketing such as webinars, conference sessions and other client facing content increasing your visibility to the non-profit teams that want to hire you.
Shareable Certification
When an agency team member passes an accreditation course, we issue them a uniquely identifiable online certificate. These certificates can be added to your LinkedIn profile with our 'one click' Certification Sharing, showing off your in depth certified knowledge of the Engaging Networks platform to your peers and potential new clients.
Previews of upcoming product releases
Our accredited partner newsletter and exclusive partner meet ups bring you sneak peeks of new product features before they're released. We also actively encourage accredited partners to provide input into product development too
Optional Referral Fees
Our accredited partners can also opt-in to our referral fee program too. We'll pay you a generous commission for each client you refer our way.
How Long Will It Take Me To Complete This Course?
The total training time for this course is circa: 12 hours
Course curriculum
Course Introduction
Logging In & Orientation
The System Menu
A Tour Of The Main Menu
Creating A Page Builder Page
Layout and Text Blocks
Image Blocks
Code Blocks
Shared Component Library
Introduction To Forms
Adding A Form To Your Page
Editing your Form Fields
Adding Custom Questions
Adding Opt-In Questions
Managing Questions & Opt-Ins
Profiles & Conditional Content
Social Sharing
Display Widgets
Field Updates
Dependencies
Redirect & Filter
Page Types Overview
Static Pages
Split Test Pages
Ecards
An Introduction To Page-Builder Templates & Blueprints
Free & Flexible Templates 2.0
Free & Flexible Events Templates
Free & Flexible Donation Templates
Free & Flexible Template Split Testing
Introduction To Data Structure
Creating New Data Fields
Creating Custom Question Components
Creating Opt-In Question Components
Accessing Supporter Data
Building A Supporter Data Dashboard
Additional Dashboard Gadgets
Householding
Geo-Location
Managing Duplicate Records
Using Query Builder
Exporting Data From Engaging Networks
Creating & Using Export Groups
Importing Data Into Engaging Networks
Bulk Deleting Supporter Records
Introducing Segments
Using Pre-Defined Segments
Building Your Own Segments With My Segments
Using Segments To Build Audiences In Marketing Tools
Creating Supporter Profiles
Creating Attributes
Tracking Parameters
Tracking Channels
Lead Forms
Engaging Networks GDPR Functionality
Introduction To Petitions - Making A Plan
How Petition Pages Operate
Setting Up A Petition Page
Setting Up The Thank You Page
Setting Up A Static Page For A Dependency Redirect
Adding A Dependency Redirect
Connecting Hub Content To A Petition
Adding Tracking Parameters To Your Page
Managing Your Tracking With Channels
Testing your Petition Page
An Overview Of Email To Target Databases
Email To Target Settings
Setting Up Page 1 Of An Email To Target Page
Setting Up Redirect & Filter Rules
Setting Up Target Message Blocks
Creating A Thank You Email & Page
Testing An Email To Target Page
Introduction To Tweet To Target
Making A Plan For Your Tweet To Target Campaign
Setting Up The Tweet To Target Data Capture Page
Setting Up Tweet To Target Blocks & Messaging
Testing and Launching Your Tweet To Target Page
Advocacy Resource Links
Fundraising Tools Introduction, Page Examples and Pre-Build Checklist
Setting Up Your Donation Page Settings
Choosing A Page Layout
Collecting The Supporter Details
Collecting Payment Details
Creating A Thank You Page and Share Ask
Creating A Customised Thank You Email
Testing The Donation Page and Making It Live
Creating & Using Upsell Lightboxes To Increase Donation Amounts
Introduction To Power Up Your Fundraising
Adding Apple Pay, Google Pay & Paypal One Touch To Your Fundraising Pages
Creating A One Click Donation Page For Existing Donors
An Introduction to Highest Previous Contribution & Next Suggested Gift
Setting Up Highest Previous Contribution
Most Recent Contribution Option
Adding Next Suggested Gift To Your Pages
Adding Next Suggested Gift Strings to Marketing Tools Email Broadcasts
Split Testing Your Fundraising Pages To Maximise Your Wins
How To Link Fundraising Asks To Your Advocacy Campaigns
How To Use The Power Of Marketing Automation To Move Your 'Super Supporters' From Action Takers To Donors
Introducing Marketing Tools: Email Broadcasts
Navigating The Marketing Tools
Setting Up Your Email Broadcast
Creating Your Email Broadcast & Message Content
Block Level Conditional Content
Email Subject Line Inserts
Using Audience Segments
Split Testing Your Email Broadcast
Testing Your Email Broadcast
Sending your email broadcast
Rescheduling & Cancelling Broadcast Emails
Email Broadcast Reporting
Introduction To SMS Broadcasts
Engaging Networks + Twilio
Twilio SMS Compliance & Deliverability Guide
Connecting Your Engaging Networks Account With Twilio
Keywording
SMS Broadcast Setup
SMS Broadcast Creation
Audience Segments
Split Testing SMS
Testing SMS Broadcasts
Sending SMS Broadcasts
9. Email Broadcast Reporting
Creating & Using Email Marketing Automations
Selecting Supporters For Email Marketing Automations
Jump To Journey In Marketing Automations
SMS Marketing Automations
Account Services Page-Builder Exam
Account Services Marketing Tools Exam
Account Services Assignments